Privacy Policy
Mercy Conference and Retreat Center
mercycenterstl.org
Your Privacy Matters to Us
At Mercy Conference and Retreat Center, we respect your privacy and the trust you place in us.
- We only collect personal information you choose to share
- We use your information to serve you well, including communication and hospitality
- We do not store credit card information
- We do not sell, rent, or trade your personal information
- We use a small number of trusted service providers to support our work
- You may unsubscribe from emails at any time
- We take reasonable steps to protect your information
If you have any questions, you are always welcome to contact us.
Our Commitment to Your Privacy
At Mercy Conference and Retreat Center, we are committed to respecting the dignity, privacy, and trust of every person we serve. The personal information you share with us is treated with the same care and hospitality that we extend to each guest who visits our center.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our programs, retreats, or events.
Information We Collect
We collect personal information only when it is voluntarily provided by you through registrations, forms, or other direct interactions.
This may include:
- Contact Information – name, mailing address, phone number, and email address
- Registration Details – dietary restrictions, health-related needs, mobility or accessibility considerations, and accommodation preferences
- Inquiry Information – retreat interests, scheduling preferences, organizational affiliation, and planning details
- Payment Information – processed securely through Authorize.net. Mercy Conference and Retreat Center does not store credit card information
How We Use Your Information
We use the information you provide to:
- Register individuals for retreats, programs, and events
- Communicate with you before and after your participation
- Prepare meals, accommodations, and accessibility arrangements
- Help ensure a safe, welcoming, and hospitable environment
For individuals or groups planning retreats or events, we also use information to:
- Coordinate scheduling and availability
- Understand needs, expectations, and group affiliations
- Support planning and logistics
Email Communications
If you subscribe to our email communications, you may receive newsletters, updates, retreat and event information, and opportunities to support our ministry.
Individuals who register for a program or event may also be added to our email list.
You may unsubscribe at any time using the link included in our emails.
Even if you unsubscribe from marketing emails, we may still contact you regarding registrations, programs, or important administrative information.
We use Constant Contact to manage email communications.
Third-Party Services
We use a limited number of trusted service providers to support our operations. These providers may process information on our behalf as needed.
These include:
- Duda (website hosting, forms, cookies)
- Retreat Manager (registration system)
- Authorize.net (secure payment processing)
- Constant Contact (email communications)
- Jotform and Google Forms (forms and registrations)
- Levitate Surveys (feedback and surveys)
We share only the information necessary for these services and do not sell, rent, or trade personal information.
Cookies and Website Functionality
Our website, hosted by Duda, uses cookies and similar technologies to support basic functionality and improve your experience.
Cookies may be used to:
- Enable core website features
- Support forms and user interactions
- Ensure the site functions properly across devices
We do not use advanced tracking or advertising technologies.
Visitors may be presented with cookie consent options through our website platform and may manage their preferences through those tools.
Data Access, Retention, and Security
Access to personal information is limited to authorized staff. In limited cases, trusted volunteers supporting Board committees may have access as necessary.
We retain personal information only as long as needed to fulfill the purposes described in this policy and to meet legal or operational requirements.
We take reasonable steps to protect your information and work with reputable service providers that maintain appropriate security practices.
Children’s Privacy
We do not allow minors to independently register for or attend programs.
Minors may participate only when accompanied by a parent or legal guardian. Any information related to minors is provided by a parent or guardian and used only as necessary (for example, for room assignments or hospitality purposes).
Your Choices
You may:
- Unsubscribe from email communications at any time
- Contact us to update or correct your information
Contact Us
If you have questions about this Privacy Policy or your information, please contact us at
info@mercycenterstl.org
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Effective Date: March 22, 2026
